Shipping policy
Last updated: 10 March, 2026
Atelier Scents is committed to delivering your fragrances safely and on time. Please review our shipping guidelines below.
Order Processing
All orders are dispatched within 24 hours after order confirmation.
During high-demand periods such as festive seasons, holidays, or product launches, processing times may be slightly longer.
Once your order is placed, you will receive a confirmation email.
After your order is shipped, you will receive another email with tracking details.
You can use the tracking number to follow your shipment directly on the courier partner’s website.
Delivery Timelines
Domestic Shipping (Across India)
Estimated delivery time: 3–7 working days
Delivery timelines may vary depending on your location and courier partner operations.
International Shipping
Estimated delivery time: 8–12 working days
International delivery timelines may vary depending on customs clearance and destination country regulations.
Tracking Assistance
If you face any issues tracking your order or need assistance, please contact us:
📧 Email: shop.atelierscents@gmail.com
📱 WhatsApp: 9993001428
(For support & communication)
You may also reach out through our official Instagram page:
https://www.instagram.com/atelierscents.official
Registered Address
Atelier Scents
HOUSE NO. 8, TEJ SINGH COMPLEX
SEVA NAGAR
Gwalior, Madhya Pradesh – 474003
India